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Our Policies

Web Hosting:

Web Hosting fees must be paid on-time. Web hosting fees that are not paid within 60 days may result in a disruption of service (suspension). If a website is suspended due to lack of payment, we may charge an activation fee of up to $45 to reinstate an account.

We need 30 days notice to cancel your web hosting. If you paid ahead, you may request a refund for the remaining months.


Web Design & Development:

Once your website is completed and paid in full, your website belongs to YOU! We do not retain the rights to your website. You can request a copy of your website files at any time, just email milly@zebralovewebsolutions.com.

If we have finished the work requested for a website, but are waiting on information from the client to launch, we reserve the right to invoice and request payment in full for the remainder of the project.

Stock images purchased for your website are not included in the Proposal costs, and will be billed at a rate of $5 per image.


Digital Marketing:

Our Digital Marketing plans require a 6-month Agreement, and payment is required at the beginning of each month for that calendar month. We require a minimum of 30 days notice to cancel any search engine optimization or other digital marketing service.


Our Rates:

Our hourly rate is $80/hr during regular business hours, M-F 9AM - 5PM. We are always willing to help our customers, but if you require assistance after 5PM or on a weekend, we reserve the right to charge $100/hr.

What's with the name Zebralove?

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